CLOUD 9 BOUTIQUE HOTEL AND SPA, Cape Town – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Cloud 9 Boutique Hotel & Spa integrates five Edwardian heritage properties with 50 rooms. Options range from 18-square-meter Classic Rooms to 36-square-meter Heritage Deluxe Family Rooms. All include a Nespresso machine, Ultra HD TV with Netflix, air conditioning, fridge, and high-speed fiber Wi-Fi. Select rooms have balconies with Table Mountain or Lion's Head views. Bathrooms feature rainfall showers, with some including bathtubs and Charlotte Rhys toiletries.
Dining & Rooftop Experience
The Cloud 9 Mountain Club Bistro is a double-level rooftop restaurant with 360-degree views of Cape Town and Table Mountain. It serves breakfast, tapas, sushi, and desserts. The upper deck includes a plunge pool and a bar. Signature cocktails and local wines are available. The venue accommodates up to 50 guests for events.
Spa & Wellness Facilities
Deluxe Spa & Hair offers treatments using Environ, Skin Affair, Dr Grandel, Kerastase, Moroccan Oil, and L'Oréal products. Services include African Gold Quartz massages, LED facials, manicures, pedicures, and waxing. The spa features Human Touch massage chairs and specialized skincare and hair treatments.
Location & Nearby Attractions
Located in Tamboerskloof, the hotel is a 5-minute walk from Kloof and Long Streets. It is 1 km from the Iziko South African Museum, 0.5 km from the Cape Town Holocaust Centre, and 1 km from Bo-Kaap. The V&A Waterfront is 15 minutes by car. Table Mountain Cableway is 10 minutes away.
Services & Sustainability
The hotel provides turndown service with complimentary sherry, daily housekeeping, and stocked minibars. Concierge services assist with tours and tickets. Sustainability features include solar power backup, water from a 100m-deep aquifer, LED lighting, motion sensors, and living green walls in the lobby.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Horseback riding
- Golf course
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Fax/Photocopying
Children
- Babysitting/Child services
- Toys
Spa & Leisure
- Rooftop pool
- Plunge pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Full body massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Location
Guest Ratings & Reviews
The hotel offers beautiful, modern rooms with lovely linen and Nespresso machine, complemented by good quality toiletries, although it is situated towards Lions Head, making it a bit noisy due to the nearby road traffic. The rooms are very nice, beautiful, and exceptionally clean, providing a comfortable stay overall.
My stay at this hotel was a mix of positives and negatives. The room, although well appointed and stylish with the most comfortable bed ever, was smaller than expected and looked out over the bar garden, limiting our view and privacy. The service was superb, with staff being incredibly helpful, friendly, patient, and proactive. The location couldn't have been better, being close to great bars, restaurants, and tourist attractions. However, the dining experience was average, despite serving quality food.
The hotel offers clean and comfortable rooms but lacks windows that can be opened, though the balcony door helps. The rooms are very clean and cozy, although the cold can be a bit unbearable. The staff is extremely helpful for daily tours, but some can be pushy and insistent on tips. The location is supreme for exploring Table Mountain and accessing various quality restaurants and cafes. The dining experience could have been better, but the pizza served on the pool-deck is a highlight. The hotel works great as a bar area to receive clients.
The hotel had rooms with an amazing view of Table Mountain that we thoroughly enjoyed. The rooms were very nice, beautiful, and exceptionally clean. However, being on the ground floor was a personal preference that I didn't quite like.
Upon arrival, we were delighted to find a spacious room awaiting us with a breathtaking view of Table Mountain towards Lions Head. The cleanliness was impeccable, but we found the rooms somewhat disappointing considering the price. The service was fabulous overall, but there were a few instances of disorganization and lack of explanation. The location was perfect, offering a mix of tourists and locals in a safe environment with plenty of dining options nearby. The dining experience, with delicious grilled meat, was a great start to our days. Overall, a comfortable stay with some highlights and room for improvement.
